The Upper East Side runs from 59th to 96th Street and from Fifth Avenue to the East River, and almost every block mixes three very different kinds of building. A Fifth Avenue co-op, a Yorkville walk-up and a side-street townhouse each let pests in a different way, so we start every job by working out which one you live in.
Prewar co-ops on Fifth, Madison and Park. Buildings from the 1910s and 1920s are heated by steam. Every radiator pipe and riser passes through a floor slab, and the gap around that pipe is a vertical road for house mice from the basement to the penthouse. Sealing your own apartment matters more here than anywhere else, because the population lives in the building, not in your unit.
Postwar towers east of Third Avenue. The white-brick and glass towers along Second, First and York were built with compactor chutes, central laundry rooms and package rooms. Those shared spaces are where German cockroaches and bed bugs move between households, so in a tower we look at the line, the chute room and the laundry before we treat a single kitchen.
Yorkville walk-ups and mid-block townhouses. The older tenements around 80th to 90th Street east of Third share party walls and plumbing stacks, which is how German cockroaches spread from one apartment to the next. Townhouses have cellars, rear yards and garden walls, which is where Norway rats burrow.
Rats near the restaurant corridors and parks. Second and Third Avenue carry a long line of restaurants, and their nightly trash set-outs feed rats that burrow in tree pits and under stoops on the side streets. Carl Schurz Park, the East River Esplanade and the Central Park edge along Fifth add more harborage. A townhouse rear yard on one of these blocks needs exterior work, not just traps inside.
Mice in prewar apartments. A mouse fits through a gap about a quarter inch wide. We seal pipe and riser penetrations, gaps behind stoves and dishwashers, and openings under sinks with galvanized metal, sheet metal and elastomeric sealant. We never use expanding foam or copper mesh, because mice chew through foam and mesh corrodes and pulls loose.
Water bugs from the basement. The large dark roaches that appear in a bathroom at night are usually American or Oriental cockroaches coming up from basement drains and steam tunnels, not German cockroaches. They need drain and basement work, which is why we ask the super for basement access when we see them.
NYC 311 logged 117 rodent complaints in ZIP 10021 over the past 12 months, a moderate count for Manhattan (NYC Open Data, 311 Service Requests). Our rattiest neighborhoods study compares every ZIP in the city.
House staff, frequent travel, guest rooms and the shared laundry rooms of the postwar towers all move bed bugs between homes. In a co-op the adjoining apartments on the same line matter, because bed bugs walk through wall voids and along pipes. We confirm the problem first, with a visual inspection or a K-9 inspection, then treat your unit and, with the board, the units around it. Biting with no bed bugs found can also be bird mites from ledge and air-conditioner nests, or fleas, which need different treatment.
Cashmere, wool coats, furs and antique rugs stored for months in a closed closet are exactly what clothes moth and carpet beetle larvae feed on, and steam heat keeps those closets warm enough for the larvae to keep developing through the winter. Cedar closets help less than people expect, because the oil fades within a few years. An Associate Certified Entomologist identifies which insect it is first, since moths and beetles are treated differently, and then the garments are heat or freeze treated in your apartment so nothing leaves the building. Upper East Side residents can book this through the NYE Private Client wardrobe program, or read how it works in our clothes moth guide.
Yorkville walk-ups and the postwar towers are where German cockroaches spread between apartments. Our Trio Protocol treats inside appliance motors, cabinet joints and wall voids in one visit, with an oil-based microinjection, a non-repellent with a growth regulator, and a targeted gel bait. Any follow-up visit is to verify, not to spray again.
Most Upper East Side co-ops require a certificate of insurance before a contractor goes upstairs, a scheduled time slot with the doorman, and use of the service elevator. Send us the managing agent’s requirements and we file the paperwork before the visit. We come in an unmarked vehicle, and the written report covers what we found, where, and what we used, ready for the board or the managing agent.
Usually yes. Most co-ops ask for a certificate of insurance and a booked service elevator slot. We send the certificate to the managing agent ahead of time so the visit is not held up in the lobby.
If you share a wall or a plumbing stack with an active apartment, roaches will reach you. We treat your unit and, with the landlord’s agreement, the neighboring units on the same line so they do not keep coming back through the walls.
Both larvae eat wool and cashmere. Moth damage usually comes with fine silk webbing; carpet beetle damage comes with small bristly shed skins. Send us a photo or bring the item to the inspection and we identify it before treating.
They can. Rats burrow in rear yards and under stoops and enter through cellar doors, utility lines and gaps in old foundations. We inspect the exterior and the cellar and close those openings with metal, not foam.
Services: Bed bugs on the Upper East Side · Mice and rats on the Upper East Side · Cockroaches on the Upper East Side · Commercial service on the Upper East Side · Rodent exclusion · K-9 bed bug inspection · Clothes moth and textile pests
Next to Upper East Side: Lenox Hill · Yorkville · Carnegie Hill · East Harlem · Roosevelt Island · All of Manhattan
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Itz_miyaTrustindex verifies that the original source of the review is Google.
So let’s start with professionalism, great! Communication, great! Results, great!!! I was recommended to this company by a friend who experienced great results and i decided to give them a try. Everything there after exceeded my expectations. They have officially become my annual exterminator by choice.Posted on Google![]()
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Estoy muy satisfecha , un trabajo muy profesional , dedico mucho tiempo y es una persona muy pasientePosted on Google![]()
Kerri-Kaye WilsonTrustindex verifies that the original source of the review is Google.
Gorge did what he is supposed to do exterminated the rodents. Not only does he possess the skills necessary to get the job done but he has the needed customer service skills of Courtesy, Professional, and Respect. Muchas gracias for a job well done.Posted on Google![]()
bethany israelovTrustindex verifies that the original source of the review is Google.
Jorge is sweet, patient, communicative and honest. Had a company try to quote me $2500 for a job, luckily I contacted Jorge right in time and he did the same job for me for $220. HIGHLY recommend.Posted on Google![]()
David AlfihTrustindex verifies that the original source of the review is Google.
Showed up on short notice, found the problem and provided guidance to assist with resolving our issue. Thank you!!Posted on Google![]()
MichelleTrustindex verifies that the original source of the review is Google.
Jorge was really thorough and did an excellent job. Thank you 🙏Posted on Google![]()
R LTrustindex verifies that the original source of the review is Google.
Today I had an appointment with Jorge. He was on time. Explained me everything. Perfectly did his work. Very nice and knowledgeable man. I can highly recommend him if you need an exterminator.Posted on Google![]()
SteveTrustindex verifies that the original source of the review is Google.
George is outstanding! He came out in the middle of the night when we had an urgent issue and handled everything with professionalism and care. He was patient, thorough, and fully committed to solving the problem, taking the time to explain what he was doing and making sure the job was done right. It’s rare to find someone so dependable and dedicated—George is the person you want to call if you need an exterminator you can trust.Posted on Google![]()
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Jorge was fast, responsive, and knowledgable. I recommend him.
Serving property managers, senior facilities, shelters, affordable-housing programs, and businesses across NYC since 2010 — many long-term clients trust our work.
Botanical/reduced-risk options, German-cockroach control and rodent-exclusion programs, full bilingual support (EN/ES), plus a client portal with reports, photos, and chemical logs for total transparency.
NYSDEC Registered — Reg. #15140 — with fully licensed technicians (Jorge Bedoya, Tomas Cusati, Jason Mendoza). We follow all regulations for safe, legal treatments.
Led by an Associate Certified Entomologist (Jorge Bedoya) and technicians trained in urban entomology, we use IPM and proven methods for lasting results.
From first inspection to final follow-up, our science-based process ensures every pest problem is solved with precision, safety, and lasting protection
Find quick answers to common questions about our services, safety practices, and customer support
Yes. We use eco-friendly and low-toxicity treatments designed to protect your family, pets, and the environment.
Yes. We offer bilingual services in English and Spanish to ensure clear communication and support for all our clients across New York City.
We proudly serve all five boroughs of New York City — Brooklyn, Queens, Manhattan, the Bronx, and Staten Island — as well as surrounding areas.
You can access all your service reports, invoices, and treatment details through our secure online Client Portal. Simply log in anytime to view records, photos, and chemical logs for full transparency.
We specialize in removing rodents, insects, raccoons, and other common pests, providing thorough inspections and effective solutions to keep your home or business pest-free.
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Providing reliable pest control solutions for homes, businesses, and institutions across the NYC metro area
Prewar co-ops, Yorkville walk-ups and townhouses from Fifth Avenue to the East River