The Upper West Side sits between two large parks, Central Park on the east and Riverside Park on the west, with Broadway’s food stores running down the middle. That layout shapes the pest problems here more than anything else: rats live along both park edges and behind the food corridor, and the brownstones and prewar apartments in between give them and mice easy ways inside.
Both parks hold large rat populations in their slopes, retaining walls and planted beds. The blocks closest to Central Park West and Riverside Drive get the most rat traffic in rear yards and cellars, especially in late fall when rats move toward buildings for food and warmth.
Broadway, Amsterdam and Columbus carry grocery stores, delis and restaurants whose trash goes out at night. That waste feeds rats that burrow in tree pits and under brownstone stoops on the side streets in the 70s, 80s and 90s.
The rowhouses on the side streets were built in the late 1800s. Their rear gardens, coal chutes, old cellar doors and shared garden walls are where rats get in, and the garden-level apartment is usually the first unit to see them. Exterior work matters here: we locate active burrows, close cellar and utility openings with galvanized metal and elastomeric sealant, and set tamper-resistant stations outside, away from children and pets.
Garden-level apartments also see American cockroaches, the large water bugs, coming up through floor drains and old cast-iron sewer lines. A drain cover and sealing around the pipes usually does more than any spray.
The large prewar buildings on Central Park West, West End Avenue and Riverside Drive have thick masonry walls with long pipe chases inside them. Mice travel those chases between floors. In these buildings we treat your apartment and work with the super on the chase openings in the basement and at each floor.
Many apartments here have been in the same family for decades, with closets, storage rooms and trunks that are rarely opened. Undisturbed wool, fur and rugs are where clothes moths and carpet beetles build up unnoticed.
Over the past 12 months, NYC 311 recorded 197 rodent complaints in ZIP 10023, a notable level for the area (NYC Open Data, 311 Service Requests). See how other ZIPs compare in our rattiest neighborhoods study.
Bed bugs reach Upper West Side apartments in luggage, used furniture and the shared laundry rooms of the larger buildings. In a brownstone divided into several apartments, they move between units along heating pipes and through shared walls, so the whole house is part of the plan. We start with an inspection, or a K-9 inspection when a room shows no visible signs, and only then treat.
Long-held apartments often have closets and storage areas that no one has emptied in years, holding wool coats, family rugs and furs. Clothes moth and carpet beetle larvae feed quietly in those spots for a long time before anyone sees damage. We identify the insect, inspect every closet and rug edge, and heat or freeze treat the garments inside your apartment. Learn about the NYE Private Client wardrobe program or see the full process in our clothes moth guide.
German cockroaches move through the shared plumbing stacks of the postwar rentals along Broadway and Amsterdam and the converted brownstones with several units. Our Trio Protocol reaches them inside wall voids, appliances and cabinet joints in a single visit; the follow-up is a check, not another spray.
For co-ops we coordinate with the super and the managing agent, send the certificate of insurance in advance, and leave a written report for the building file. For brownstone owners we plan the work around the whole house: cellar, rear garden, each floor, and the rental units if the house is divided.
The garden level sits next to the rear yard, the cellar and the old utility openings, which is where rats enter a brownstone. We close those openings and work the yard so the problem stops at the ground floor.
Yes. We send insurance certificates to the managing agent, book the service elevator, and provide written reports for the building records.
Usually American cockroaches, often called water bugs, coming up from the sewer and basement through floor drains. They are treated differently from the small German cockroach, starting with the drains.
Yes. We inspect everything in the closet, identify whether it is moths or carpet beetles, heat or freeze treat the garments in your apartment, and treat the closet itself.
Services: Bed bugs on the Upper West Side · Mice and rats on the Upper West Side · Cockroaches on the Upper West Side · Commercial service on the Upper West Side · Rodent exclusion · K-9 bed bug inspection · Clothes moth and textile pests
Next to Upper West Side: Lincoln Square · Manhattan Valley · Morningside Heights · Harlem · All of Manhattan
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So let’s start with professionalism, great! Communication, great! Results, great!!! I was recommended to this company by a friend who experienced great results and i decided to give them a try. Everything there after exceeded my expectations. They have officially become my annual exterminator by choice.Posted on Google![]()
luzdary falconTrustindex verifies that the original source of the review is Google.
Estoy muy satisfecha , un trabajo muy profesional , dedico mucho tiempo y es una persona muy pasientePosted on Google![]()
Kerri-Kaye WilsonTrustindex verifies that the original source of the review is Google.
Gorge did what he is supposed to do exterminated the rodents. Not only does he possess the skills necessary to get the job done but he has the needed customer service skills of Courtesy, Professional, and Respect. Muchas gracias for a job well done.Posted on Google![]()
bethany israelovTrustindex verifies that the original source of the review is Google.
Jorge is sweet, patient, communicative and honest. Had a company try to quote me $2500 for a job, luckily I contacted Jorge right in time and he did the same job for me for $220. HIGHLY recommend.Posted on Google![]()
David AlfihTrustindex verifies that the original source of the review is Google.
Showed up on short notice, found the problem and provided guidance to assist with resolving our issue. Thank you!!Posted on Google![]()
MichelleTrustindex verifies that the original source of the review is Google.
Jorge was really thorough and did an excellent job. Thank you 🙏Posted on Google![]()
R LTrustindex verifies that the original source of the review is Google.
Today I had an appointment with Jorge. He was on time. Explained me everything. Perfectly did his work. Very nice and knowledgeable man. I can highly recommend him if you need an exterminator.Posted on Google![]()
SteveTrustindex verifies that the original source of the review is Google.
George is outstanding! He came out in the middle of the night when we had an urgent issue and handled everything with professionalism and care. He was patient, thorough, and fully committed to solving the problem, taking the time to explain what he was doing and making sure the job was done right. It’s rare to find someone so dependable and dedicated—George is the person you want to call if you need an exterminator you can trust.Posted on Google![]()
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Jorge was fast, responsive, and knowledgable. I recommend him.
Serving property managers, senior facilities, shelters, affordable-housing programs, and businesses across NYC since 2010 — many long-term clients trust our work.
Botanical/reduced-risk options, German-cockroach control and rodent-exclusion programs, full bilingual support (EN/ES), plus a client portal with reports, photos, and chemical logs for total transparency.
NYSDEC Registered — Reg. #15140 — with fully licensed technicians (Jorge Bedoya, Tomas Cusati, Jason Mendoza). We follow all regulations for safe, legal treatments.
Led by an Associate Certified Entomologist (Jorge Bedoya) and technicians trained in urban entomology, we use IPM and proven methods for lasting results.
From first inspection to final follow-up, our science-based process ensures every pest problem is solved with precision, safety, and lasting protection
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Yes. We use eco-friendly and low-toxicity treatments designed to protect your family, pets, and the environment.
Yes. We offer bilingual services in English and Spanish to ensure clear communication and support for all our clients across New York City.
We proudly serve all five boroughs of New York City — Brooklyn, Queens, Manhattan, the Bronx, and Staten Island — as well as surrounding areas.
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We specialize in removing rodents, insects, raccoons, and other common pests, providing thorough inspections and effective solutions to keep your home or business pest-free.
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Providing reliable pest control solutions for homes, businesses, and institutions across the NYC metro area
Central Park West co-ops, West End Avenue prewars and brownstone side streets between two parks